Service Department, New Job, advice and guides...
Working for an Independent Garage offers a different experience compared to working for a Main Dealership. Independent Garages operate in a competitive market and rely heavily on repeat business and customer recommendations, something that the Service Department play a key role in.
Like in other Motor Trade businesses there are two parts to the Service Team in an Independent Garage; the customer facing roles such as Service Advisor and Garage Manager and the technical roles based in the workshop like the Mechanics, Tyre Fitters, Paint Sprayers and the Workshop Controller. However, depending on the size of the garage, the Service function maybe taken on entirely by those in the workshop for example, if the garage is small the Technicians and Workshop Controller may handle customer enquires directly.
An independent Garage can either work on a range of vehicles or be a specialist garage giving them a unique selling point such as restoration specialists or motorcycle repairs. They may also be manufacturer approved and are known as an authorised repair centre. This adds credibility to their work and means they are more likely to attract customers who may typically only have used Main Dealerships for their Service, MOTs and Repairs.
The Service Department is crucial to the success of an Independent Garage and their priority is to deliver excellent standards in both the work they do and experience they give to customers while also offering this at a competitive rate. There is often greater job satisfaction working for an Independent Garage as there is more direct engagement with customers and the chance to make a real impact.
If you would like to enhance your career working for an Independent Garage you have come to the right place. Finding candidates their Perfect Placement is our speciality and we have a team of Automotive Recruitment Specialists on hand to assist you with finding your next Motor Trade Job.
Contact our team of experts today.