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Aftersales Advisor Job in Hinckley

Leicestershire
Hinckley
Service Department, Car Dealership
£24500 per annum
144046
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Aftersales Advisor – Hinckley
  • Basic: £24,500
  • Monday–Friday | 38.5 hours per week
An exciting opportunity has arisen for an experienced Aftersales Advisor to join a leading car supermarket. This is a fast-paced, customer-focused role where you’ll be the link between customers, warranty providers, and repair agents — ensuring every interaction delivers outstanding service.

What’s in it for you:
  • Monday to Friday role (no weekends)
  • 28 days holiday
  • Free onsite parking
  • Supportive team environment with ongoing training and development
What you’ll be doing:
  • Coordinating efficiently between customers, warranty providers, and repair agents
  • Handling inbound and outbound calls to resolve queries quickly and professionally
  • Managing customer complaints with empathy and clear communication
  • Providing regular updates and clear advice throughout the repair or claims process
  • Ensuring all customer needs and expectations are met to a high standard
What we’re looking for:
  • Proven experience in a customer service role (motor trade experience desirable)
  • Confident communicator with strong PC and administration skills
  • Personable and professional approach with excellent problem-solving ability
  • Resilient, adaptable, and able to multitask in a busy environment
  • Technical or vehicle knowledge is advantageous but not essential
If this role seems a perfect role for you. Get in contact with Aedan Oliver at Perfect Placement today!

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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