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Service Advisor

  • Location

    Ipswich

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £21000 per annum

  • Contact:

    James Trudgill

  • Contact email:

    james.trudgill@perfectplacement.co.uk

  • Contact phone:

    01206 508212

  • Job ref:

    94572

  • Published:

    about 1 month ago

  • Expiry date:

    2020-07-15

  • Start date:

    2020-07-07

  • Consultant:

    #

Customer Service Advisor 

- Prestigious Brand
- Basic Salary Up To £21,000 plus Bonus
- Working Hours - Monday - Friday 9:30am - 6:00pm + 1 in 4 Saturday Mornings.

Our Client is looking for individuals who are passionate for customer service and also have experience working within a call centre environment.

You’ll be working with one of the top 10 most recognised brands in the world and expected to deliver exceptional levels of customer service by effectively managing service bookings & vehicle sales enquiries.

Duties of a Customer Service Advisor:
Manage inbound and outbound customer enquiries via multiple channels whilst delivering an exceptional level of customer service to every customer you have contact with. Ensure that service and sales targets, SLA’s and KPI’s are continually being met with optimum levels of quality & service delivery.

- Manage Van Service Bookings & Enquiries
- Van & Truck Vehicle Sales Enquiries
- Service Contract Sales
- Predictive Marketing Calls
- CSI Survey Calls

Salary Guidelines - £18,000 - £21,000 basic salary with monthly commission available circa £1k per quarter on top.

Working Hours: Monday - Friday 9:30am - 6:00pm + 1 in 4 Saturday Mornings.

If this Customer Service Vacancy interests, you and you would like to know more about it or other Customer Service Jobs and Automotive Dealership Jobs in Suffolk please contact James at Perfect Placement

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs ranging from Vehicle Technician Jobs to Service Manager Jobs.