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Customer Service Expert

  • Location

    Crawley

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £29000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Contact phone:

    01603 701077

  • Job ref:

    96126

  • Published:

    about 2 months ago

  • Expiry date:

    2020-09-27

  • Start date:

    2020-09-10

  • Consultant:

    #

Customer Service Expert required in Crawley
- Up to £26,000 Basic Salary + bonus
- 07:00 to 17:00 Mon to Fri with 1 hour lunch break followed by 08:00 - 18:00 hours. Saturday working 1 in 3, hours 07:00 to 13:00
- Extensive Training Programmes

Automotive Customer Service Expert required for Commercial Vehicle Dealership in Crawley!

Our Client a Commercial Vehicle Dealership in the Crawley area is currently looking to hire an Customer Service Expert for their busy after sales department.

As a Customer Service Expert, you will be dealing with all aspects of the after sales department to include  from welcoming the customers in to the Centre, to taking receipt of commercial vehicles advising customers in person or by telephone, making initial diagnoses, monitoring the repair process take receipt of repaired vehicles and handing them over to customers. Actively selling after-sales services in a customer-oriented manner and ensuring the workshop is to full capacity by effectively scheduling customer orders. You will also be actively involved in other departments, from warranty, costings and Service Administration.

The perfect candidate will be adaptable, enthusiastic, customer focused and smart in appearance. You will have the natural ability to provide a good customer service.

As with many businesses our client is getting back to it's best recovering from the Covid-19 Pandemic, and are seeking individuals who will go the extra the mile, be a team player, get involved in areas of the business which you would be less familiar with and give nothing less than 100%.

You will ideally live within the Crawley area or be able to travel to the Crawley area and have a working experience with the Automotive sector, preferably in a customer facing role.

Our Client offers an excellent competitive salary package.

This vacancy is based in Crawley and our Client is ideally looking for motor trade experienced applicants.

We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.

If this Job interests you and you would like to know more about it or other Automotive Jobs in Sussex, please contact Martin at Perfect Placement.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!