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Service Advisor

  • Location

    Croydon

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30000 per annum

  • Contact:

    Annalise Hoskins

  • Contact email:

    annalise@perfectplacement.co.uk

  • Contact phone:

    01603 701077

  • Job ref:

    96866

  • Published:

    26 days ago

  • Expiry date:

    2020-10-13

  • Start date:

    2020-09-30

  • Consultant:

    #

Vehicle Service Advisor

- £24k Basic + £30k OTE
- Croydon, Surrey
- Franchised Car Dealership
- 5 Day working week (some Saturdays on a 1 in 3 Rota basis)

A not-to-miss opportunity has arisen for an enthusiastic and car mad Vehicle Service Advisor for our client's Franchised Car Dealership based in Croydon, Surrey. 

Vehicle Service Advisor Specification:

Once trained the successful candidate will be reporting to the Aftersales Manager, in the role of Vehicle Service Advisor, you will work as part of a small team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. You will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team [mechanics, MOT Testers and apprentices] to chase work in progress, keep customers informed of progress on their vehicle with a view to providing a first class experience and supervise the other Vehicle Service Advisors within the department.

Candidate Specification:

In order to be eligible, you will ideally live in the Croydon, Surrey region or live within a reasonable commuting distance of Croydon, Surrey. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate as you will be learning a lot of computer systems. Liaising with various manufacturers and Leasing Companies to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.
Package Details:

For your hard work as a Vehicle Service Advisor, our client is offering…

- Starting basic salary of up to £22,000- £24,000 per annum depending on experience.
- Overtime subject to availability paid at a standard rate.
- 20 days holiday allowance plus bank holidays.
- Company pension scheme.
- Staff discounts and benefits.
- Fantastic career development prospects with a family run vehicle Garage.

The hours worked are 8:00am- 6:00 pm Monday to Friday with Saturdays on a 1 in 3 rota from 8.30 - 1pm.

If you are interested in this Automotive Service Advisor Vacancy or any other Motor Trade Jobs in Croydon, Coulsdon, Purley and Surrey, please contact Annalise Hoskins at Perfect Placement now!

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.