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Customers Bookings Officer

  • Location

    Southend-on-Sea

  • Sector:

    Car Dealership, Administration and Accounts

  • Job type:

    Permanent

  • Salary:

    £22000 per annum

  • Contact:

    James Trudgill

  • Contact email:

    james.trudgill@perfectplacement.co.uk

  • Contact phone:

    01206 508212

  • Job ref:

    97432

  • Published:

    16 days ago

  • Expiry date:

    2020-10-11

  • Start date:

    2020-10-08

  • Consultant:

    #

Customer Bookings Advisor

- Multi Franchise Prestigious Brand
- Basic Salary Up To £22,000
- Working Hours - Monday - Friday 8.00am - 6:00pm + 1 in 4 Saturdays.

Our Client is looking for individuals who are passionate for customer service and also have experience working within a call centre environment or automotive customer bookings role.

Duties of a Customer Bookings Advisor: 

Manage inbound and outbound customer enquiries via multiple channels whilst delivering an exceptional level of customer service to every customer you have contact with. Ensure that service targets, SLA’s and KPI’s are continually being met with optimum levels of quality & service delivery.

- Manage Service Bookings & Enquiries
- Contact Customers whose Service is due.
- Promoting any current offers or marketing campaigns
- Dealing with Inbound Overflow Calls
- Assisting the customer facing Service Team when required
 
If this Customer Bookings office Vacancy interests, you and you would like to know more about it or other Customer Service Jobs and Automotive Dealership Jobs in Suffolk please contact James Trudgill at Perfect Placement.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs ranging from Vehicle Technician Jobs to Service Manager Jobs.