Service Advisor

  • Location


  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    £23000 per annum

  • Contact:

    Josh Buck

  • Contact email:


  • Contact phone:

    01452 687722

  • Job ref:


  • Published:

    11 days ago

  • Expiry date:


  • Start date:


  • Consultant:


Vehicle Service Advisor required in Cardiff.

- £20,849 basic salary with an uncapped on-target-earnings of £23,000 per annum.
- 45 hour week Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm.
- Chance to work with a forward thinking progressive car brand.

A rare and not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's premium franchise approved car dealership in Cardiff!

Reporting to the Service Manager and working alongside one other Vehicle Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible you will need to live within a reasonable commuting distance of Cardiff and due to the nature of this role the successful candidate would need to have at least 1 to 2 years stable recent experience working as a Vehicle Service Advisor within an automotive dealership/garage environment and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Power dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential.

For your hard work as a Vehicle Service Advisor our client is offering

- Starting basic salary of £20,849 per annum.
- Uncapped on-target-earnings of £23,000 per annum made up of a bonus scheme and overtime at an enhanced rate of time and a third. 
- 22 days holiday plus the 8 bank holidays.
- Full in-house and manufacturer training.
- A contributory workplace pension scheme.
- Chance to work with a forward thinking progressive car brand.

You are required to work a 45 hour week on a shift pattern between the hours of 8:00am-6:00pm Monday to Friday (9 hour days). You are also required to work 8:00am-1:00pm Saturday however only 1 in 3 is required and this is paid at the overtime rate mentioned above.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Josh at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Service Advisors to Dealer Principals.