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Service Advisor

  • Location

    Farnborough

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30000 per annum

  • Contact:

    Georgia Twining

  • Contact email:

    georgia@perfectplacement.co.uk

  • Contact phone:

    01603 701077

  • Job ref:

    101217

  • Published:

    about 1 month ago

  • Expiry date:

    2021-03-10

  • Start date:

    2021-02-25

  • Consultant:

    #

Service Advisor Required in Farnborough, Hampshire

- Basic £24,000 + £30k realistic OTE
- 45 Hours per week + Saturdays on a Rota

Motor Trade Vehicle Service Advisor required for Vehicle Main Dealership in Farnborough, Hampshire.

The Service Advisor will be working alongside another Vehicle Service Advisor and will be responsible for providing a proactive service between customers and the workshop as well as customer bookings / reminders.

This Service Advisor role day to day duties include;

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.

The Successful Service Advisor will be greeting customers in to the Automotive Service Department, liaising with the Vehicle Technicians in the Workshop to chase work in progress, keeping customers informed, and gaining authorisation for any additional work to be carried out whilst keeping your customers informed throughout the complete repair process.

This role has a fantastic bonus incentive attached to it, so if you are great on customer service and upsell, you can earn fantastic money!

If you are interested in this Vehicle Service Reception Vacancy or any other Automotive Jobs in Farnborough & Hampshire please contact Georgia Twining at Perfect Placement.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.