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Service Advisor

  • Location

    Cardiff

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £26000 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Contact phone:

    01452 687722

  • Job ref:

    101225

  • Published:

    about 2 months ago

  • Expiry date:

    2021-03-09

  • Start date:

    2021-02-25

  • Consultant:

    #

Vehicle Service Advisor required in Cardiff.
- Starting salary up to £20-22,000 per annum with up to £4-5,000+ annual bonus potential and company car.
- 42.5 hour week Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm.
- Fantastic long-term career prospects with a premium car brand. 
 
Our client, a premium franchise approved car dealership in the Cardiff region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside a team of 6 other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible you will ideally live in the Cardiff region or within a reasonable commuting distance of Cardiff.

Due to the nature of this Service Advisor role the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge and RTC system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential.

A UK driving license with minimal points and no driving ban over the past five years is also essential at this stage.

For your hard work as a Vehicle Service Advisor our client is offering..

- Starting salary up to £20-22,000 per annum pending experience and current earnings.
- Performance related bonus scheme of up to £4-5,000 per annum. 
- Personal company car.
- 22 days annual leave plus the 8 bank holidays.
- Workplace pension scheme.
- Various company benefits.
- Fantastic long-term career prospects with a larger multi-brand dealer group.
- 42.5 hour week Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Josh Buck at Perfect Placement UK Ltd.
 
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.