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Service Advisor

  • Location:

    Chelmsford

  • Sector:

    Car Dealership, Sales Department

  • Job type:

    Permanent

  • Salary:

    £28000 per annum

  • Contact:

    Louisa Coggs

  • Contact email:

    louisa@perfectplacement.co.uk

  • Contact phone:

    01245 950472

  • Job ref:

    LC-102414

  • Published:

    about 1 month ago

  • Expiry date:

    2048-09-20

  • Start date:

    2021-05-05

Service Advisor Required in Chelmsford

- Salary: up to £24,000 basic plus bonus = PTE up to £28,000 p.a.
- Hours: Mon – Fri 8.00am-6.00pm / 1 in 3 Saturday mornings worked.
- Contract: Full Time, Permanent.
 
Our client is actively seeking an Aftersales Advisor to join their well-established Main Dealership in Chelmsford, Essex. The role will be covering both service and parts department.
 
Duties for the Service Advisor will include: 
 
- Workshop load (hours booked).
- Consistently upsell parts and accessories.
- Achieve an excellent CSI and Mystery Shopper results.
- Deal with customer complaints. 
- Maintain an excellent level of customer retention.
- Advising customers on suitable parts for their vehicle/problem.
- Taking orders from customers both face to face and over the phone.
- Maintaining an ordered stock room and finding parts from stock.
- Raising invoices for parts sold.
 
As well as ensuring the company image of professionalism and quality of service is maintained at all times!
 
What our Client expects of their Service Advisors:

- Previous experience within a Service role (Garage or Dealership).
- Previous franchise dealer parts experience is an advantage, however you must be willing to learn this and get involved in all aspects of the parts department.
- Full UK Driving Licence.
- The ability to work efficiently as an individual but also as part of a team.
- Trade knowledge and sales skills.
- Motivated with a desire to enhance their knowledge.
- An effective communicator and committed to providing exceptional levels of customer service.
 
This is an exciting opportunity for someone to take their career to the next stage and enjoy working for a company that truly values their staff!
 
If you are interested in hearing more about this Aftersales Advisor role, or others we have in the Essex area, please do not hesitate to contact Louisa at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!