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Service Advisor

  • Location

    Gloucester

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £28000 per annum

  • Contact:

    Harry Woodcock

  • Contact email:

    harry@perfectplacement.co.uk

  • Contact phone:

    01792 344594

  • Job ref:

    103540

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-01

  • Start date:

    2021-05-20

  • Consultant:

    #

Vehicle Service Advisor required in Gloucester.

 -Up to £24,000 starting salary pending experience with up to £4,000+ uncapped annual bonus potential.
- Mon to Fri 8:00am-5:30pm with 1 in 2 Saturdays 8:30am-12:30pm.
- Fantastic career prospects with a one of the largest multi-site car dealer groups in the region.

A rare and not-to-miss opportunity has become available for an experienced and professional Vehicle Service Advisor for our client's franchise approved car dealership in Gloucester.

Reporting to the Aftersales Manager and working in a state-of-the-art facility alongside several other Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

The Service Advisor will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible the Service Advisor will ideally live within a reasonable commuting distance of Gloucester. Our client is ideally looking for candidates with present/prior experience working as a Vehicle Service Advisor or similar however our client is also willing to consider candidates with a strong background in customer facing sales/customer service role and a reasonable technical understanding or interest in vehicles. 

Overall the Service Advisor will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinnacle dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving licence with minimal point is essential though. 

For your hard work as a Vehicle Service Advisor our client is offering…
 
- Starting salary of up to £24,000 per annum pending experience and current earnings.
- Annual uncapped performance related bonus potential of £4,000+.
- 22 days annual holiday allowance plus the bank holidays.
- Full in-house and manufacturer approved training.
- A contributory workplace pension scheme.
- Fantastic career prospects with a one of the largest multi-site car dealer groups in the region.
- Working hours from 8:00am-5:30pm Monday to Friday with 1 in 2 Saturdays 8:30am-12:30pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Harry Woodcock at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.