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Service Advisor/ Warranty Admin

  • Location:

    Crawley

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30000 per annum

  • Contact:

    Zoe Osborn

  • Contact email:

    zoe@perfectplacement.co.uk

  • Contact phone:

    02382 025719

  • Job ref:

    103950

  • Published:

    7 days ago

  • Expiry date:

    2048-10-22

  • Start date:

    2021-06-06

Automotive Service Advisor/ Warranty Administrator Required

£24.4k Basic + £30K Realistic OTE

Crawley, West Sussex

Our client, an Automotive Main Vehicle Dealership in the Crawley, West Sussex area are looking to hire an experienced Service Advisor.

This is a great opportunity to join a busy team with a great earning potential.

You will be dealing directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required. You will be able to handle administrative and customer relations aspects of service department operations.

Your duties as a Vehicle Service Advisor / Warranty Administrator will include:

- Interpreting customer concerns and comments and liaising with technicians
- Liaison with customers about any additional work required
- Greeting customers and scheduling services
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
- To ensure the correct application of the warranty and goodwill policy and procedure
- To monitor daily and weekly warranty reports
- To submit warranty and goodwill claims on a daily and weekly basis

In this Vehicle Service Advisor/ Warranty Administator role, you will need to demonstrate:

- A professional manner
- Good communication skills
- Organised and efficient to deal with the volume of paper work
- The ability to gather technical information and relay it in a way that customers will understand

The salary will be experience dependable. Basic £24400 + OTE.

The dealership has an outstanding bonus scheme in place and therefore the potential earnings are outstanding.

You will be based in the Crawley, West Sussex area, or be able to commute to the Crawley, West Sussex area.

If this Vehicle Service Advisor Vacancy interests you and you would like to know more about it or other Automotive Jobs in West / East Sussex, please contact Zoe Osborn at Perfect Placement today!

We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.