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Service Advisor / Support Assistant

  • Location:

    Kingston upon Hull

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £23000 per annum

  • Contact:

    Helen Terry

  • Contact email:

    helen@perfectplacement.co.uk

  • Contact phone:

    01134 689384

  • Job ref:

    104133

  • Published:

    5 days ago

  • Expiry date:

    2048-10-25

  • Start date:

    2021-06-09

Service Advisor / Support Assistant required in Hull 

- £18,000 - £23,000 DOE
- Commercial Dealership

Our client, a large dealer international dealer network have an exciting opportunity for a Service Advisor to join their Hull based dealership.

The role of the Service Advisor / Support Assistant role is to provide reception and administration support to the Service Department.

As Service Advisor and Support Assistant you will be required to deliver a high level of customer service and satisfaction and accurately recording information onto the Kerridge system, ensuring that invoicing opportunities are maximised & month-end deadlines / targets are met.

Main duties for the Service Advisor / Support Assistant  will include:

- To be an active member of the Service Team by managing service reception including service planning and booking and dealing with enquiries and correspondence.
- Through daily invoicing, ensure profit opportunities are maximised and target month end WIP levels are achieved.
- Maximise gross profit retention and hours billed.
- To analyse sublet invoices, request orders numbers and recharge customers as appropriate.
- To assist in collating hourly paid staff worked hours in order that salary information is accurate.
- To ensure the daily maintenance of department’s paper flow and traceability of documents and data.
- Support and assistance in resolving invoice disputes.
- Control and minimise labour costs and department expenses.

To be considered for this Service Advisor / Support Assistant role you will have recent experience in a similar role and experience of using dealer management systems.

If this Servixe Advisor / Support Assistant role Job interests you and you would like to know more about it or other Automotive Jobs in Hull please contact Helen Terry at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.