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Commercial Vehicle Service Advisor

  • Location:

    Gloucester

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £25000 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Contact phone:

    01452 687722

  • Job ref:

    104161

  • Published:

    5 days ago

  • Expiry date:

    2048-10-26

  • Start date:

    2021-06-10

Commercial Vehicle Service Advisor required in Gloucester.

- Starting salary negotiable pending experience/current earnings plus additional administration bonus scheme.
- 45 hour week Monday to Friday on alternating shifts (week 1 is 7:00am-4pm and week 2 is 9:00am-6:00pm). Also 1 in 3 Saturdays required from 7:30am-1:30pm.
- Chance to work with an industry leading commercial vehicle brand in a new state-of-the-art facility.  

A not-to-miss opportunity has become available for an experienced and professional Service Advisor for our client's franchise approved commercial vehicle dealership in Gloucester. 

Reporting to the Service Manager and working alongside several other Service Advisors on the reception as well as a back of house workshop team, you will be responsible for acting as a single point of contact for the customer, providing relevant, accurate and timely information through each stage of the service process for their vehicle, ensuring customer expectations are met and exceeded. You will also maximise service and parts profitability through the use of professional sales techniques, loading workshop schedule to maximise workshop capacity utilisation, sell additional products, services and repair works in a professional manner, and maximise customer awareness of all available services our client provides.

In order to be eligible you shall ideally live within a reasonable commuting distance of Gloucester and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and computer software systems (Kerridge/CDK experience preferable) would be of high priority. Prior experience as a Service Advisor within a franchise approved automotive dealer or experience working with commercial vehicles would be highly advantageous however is non-essential provided you a strong and steady track record in customer service. A full clean UK driving license with minimal points is also required and a HGV driving licence would be highly advantageous however is also non-essential.

For your hard work as a Commercial Vehicle Service Advisor our client is offering:

- Starting salary negotiable pending experience/current earnings.
- Additional administration bonus scheme to be discussed further upon application.
- 23 days annual holiday allowance plus the 8 bank holidays with holiday allowance increasing over length of service.
- Access to full manufacturer accredited training/development.  
- Company pension scheme.
- Chance to work with an industry leading commercial vehicle brand in a new state-of-the-art facility. 
- 45 hour week Monday to Friday on alternating shifts (week 1 is 7:00am-4pm and week 2 is 9:00am-6:00pm). Also 1 in 3 Saturdays required from 7:30am-1:30pm.

If this Commercial Vehicle Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Josh at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.