£26000 per annum
about 1 month ago
- Salary Negotiable
- Mon - Fri + Sat morning rota
Our client is currently looking for an experienced Service Advisor to join their successful team in Truro.
Your key responsibilities will involve dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Vehicle Service Department
Service Advisor key duties will include:
- Advising on technical queries/issues
- Booking vehicles into the department for work to be carried out
- Informing customers of the progress of their vehicle
- Sell customer repairs/parts etc and finalising the invoice on completion.
- Key performance measures will include Customer Satisfaction Scores and feedback to the department.
- The ability to work independently in a busy, pressurised environment is essential.
- Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
The successful applicant will be IT literate, have a full driving licence, be self-motivated, with a proactive approach to customer service and will enjoy the challenge of influencing the success of the Vehicle Services department. A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
If this Vehicle Service Advisor Vacancy interests you and you would like to know more about it or other Automotive Dealership Jobs in Cornwall, please contact James Gilchrist at Perfect Placement.
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