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Service Advisor

  • Location

    Cardiff

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £28000 per annum

  • Contact:

    Harry Woodcock

  • Contact email:

    harry@perfectplacement.co.uk

  • Contact phone:

    01792 344594

  • Job ref:

    104495

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-24

  • Start date:

    2021-06-22

  • Consultant:

    #

Vehicle Service Advisor required in Cardiff.

- Starting salary up to £20-24,000 per annum with up to £4,000+ annual bonus potential and car buyer scheme.
- 42.5 hour week Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm.
- Fantastic long-term career prospects with a premium car brand. 
 
Our client, a premium franchise approved car dealership in the Cardiff region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside a team of 5 other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

The Service Advisor will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible the Service Advisor will ideally live in the Cardiff region or within a reasonable commuting distance of Cardiff. Due to the nature of this role the successful candidate would need to have recent or current experience working as a Vehicle Service Advisor within an automotive dealer environment and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Overall the Service Advisor will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge and RTC system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points and no driving ban over the past five years is also essential at this stage.

For your hard work as a Vehicle Service Advisor our client is offering: 

- Starting salary up to £20-24,000 per annum pending experience and current earnings.
- Performance related bonus scheme of up to £4,000 per annum.
- Access to car buyer scheme.
- 22 days annual leave plus the 8 bank holidays.
- Workplace pension scheme.
- Various company benefits.
- Fantastic long-term career prospects with a larger multi-brand dealer group.
- 42.5 hour week Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cardfiff please contact Harry Woodcock at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from HGV Technician Jobs through to Car Sales Executive Jobs.