Workshop Controller

  • Location


  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    £32000 per annum

  • Contact:

    Harry Woodcock

  • Contact email:


  • Contact phone:

    01792 344594

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Start date:


  • Consultant:


Workshop Controller required in Cardiff.

- Starting salary up to £26,000 per annum with up to £4-6,000+ annual bonus potential and car buyer scheme.
- 45 hour week Monday to Friday with occasional Saturday mornings required subject to business demand.
- Fantastic long-term career prospects with a premium car brand. 
Our client, a premium franchise approved car dealership in the Cardiff region, are currently looking to recruit a Workshop Controller to join their busy Service Department.

Reporting to the Service Manager and working alongside a Technical Controller, you will be accountable for a large team of 13 Vehicle Technicians and your responsibilities will include:

- Control of the workshop team.
- Liaise with Service Manager and team to ensure best process.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the Service Department.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- To calculate and manage the effective use of the workshop.
- Plan the distribution of work among the team utilising available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards in accordance with HSO requirements.
- Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.

In order to be eligible, the Workshop Controller will ideally live within a reasonable commuting distance to Cardiff and will need to have a proven track record in controlling a medium to large workshop team within a franchise approved car dealership. Overall you will have excellent communication skills, good interpersonal skills and team orientation, be results orientated, have problem solving and decision making skills, put a focus on quality and reliability, and be IT literate. You will also need to have a UK driving license with minimal points.

For your hard work as a Workshop Controller our client is offering:

- Starting salary up to £26,000 per annum pending experience and current earnings.
- Performance related bonus scheme of up to £4-6,000 per annum. 
- Access to company car buyer scheme.
- 22 days annual leave plus the 8 bank holidays.
- Workplace pension scheme.
- Various company benefits.
- Fantastic long-term career prospects with a larger multi-brand dealer group.
- 45 hour week Monday to Friday with occasional Saturday mornings required subject to business demand.

If this Workshop Controller Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Harry Woodcock at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.