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Group Support Vehicle Service Advisor

  • Location

    Cheltenham

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £26500 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Contact phone:

    01452 687722

  • Job ref:

    104735

  • Published:

    26 days ago

  • Expiry date:

    2021-07-20

  • Start date:

    2021-07-01

  • Consultant:

    #

Group Support Vehicle Service Advisor required across Gloucestershire/Herefordshire/Worcestershire region. 

- Starting salary up to £26,500 per annum pending experience. 
- Personal company car and business fuel allowance provided.
- 8:30am-5:30pm Monday to Friday with 1 in 2 Saturdays 8:30am-12:30pm. 

A rare opportunity has become available for a Group Support Vehicle Service Advisor to cover our client's 8 franchise approved car dealerships across the Gloucestershire, Herefordshire and Worcestershire region.

Reporting to the Group Support Service Manager, as a Group Support Vehicle Service Advisor you will be expected to provide coverage for other Vehicle Service Advisors within our client's dealer group for periods of annual leave, sickness, or unallocated leave. When not allocated to one of these dealerships you will be based at a nearby dealership to you until required. In the role you will meet and greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed, all whilst ensuring the highest level of customer service. 

In order to be eligible you will need to live in a reasonably central location in the Gloucestershire, Herefordshire and Worcestershire region, have a UK driving licence with minimal points, and be prepared to work at multiple different locations as and when required. Due to the nature of this role the successful candidate would need to have at least 1 to 2 years stable recent experience working as a Vehicle Service Advisor within an automotive dealership/garage environment and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential.

For your hard work as a Group Support Vehicle Service Advisor our client is offering: 

- Starting salary up to £26,500 per annum pending experience. 
- Personal company car and business fuel allowance provided.
- 23 days annual leave plus the 8 bank holidays with annual holiday allowance increasing over length of service.
- Access to manufacturer accredited training.
- Workplace pension scheme.
- Various company benefits including health care provisions, free MOT's and 50% of vehicle services, and online discounts at many popular retailers. 
- Opportunity to work with one of the UK's most popular car brands and a company that has been awarded ‘One Star'’ status for ‘Best Companies to Work For'.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-12:30pm. 

If this Group Support Vehicle Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucestershire / Herefordshire / Worcestershire please contact Josh at Perfect Placement UK Ltd.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!