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Service Manager / Senior Service Advisor

  • Location

    Horsham

  • Sector:

    Commercial Dealership, Service Department, Management

  • Job type:

    Permanent

  • Salary:

    £38000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Contact phone:

    01483 375944

  • Job ref:

    105978

  • Published:

    about 1 month ago

  • Expiry date:

    2021-09-15

  • Start date:

    2021-08-18

  • Consultant:

    #

Senior Service Advisor/Service Manager

- Up to £33,000 Basic Salary + bonus (£38,000)
- 08:00 to 18:00 Mon to Fri, Saturday working 1 in 2 08:00 to 12:00
- Extensive Training Programmes
- Horsham, West Sussex

Automotive Service Manager/ Senior Service Advisor required for Commercial Vehicle Dealership in Horsham!

Our Client a Commercial Vehicle Dealership in the Horsham area is currently looking to hire an experienced Service Advisor for their busy after sales department.

As a Senior Service Advisor/Service Manager, you will be dealing with all aspects of the after sales department to include from Managing the workshop to welcoming the customers in to the Centre. You will me managing a team of 5 Technicians and 1 Service Advisor. You will also be actively involved in other departments, from warranty, costings and Service Administration.

Key elements of this Senior Service Advisor / Service Manager role are

- Calculate and manage the effective use of workshop resources for the business.
- Monitor individual and workshop efficiency's to ensure key performance indicators are met.
- Plan the distribution of work amongst the team utilising available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards in accordance with brand standards requirements.
- Ensure understanding and adherence to the requirements of manufacturer service requirements and customer satisfaction indicators.
- Maintain and develop own skills and technical knowledge.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Manage financial budget of the department.

The perfect candidate will be adaptable, enthusiastic, customer focused and smart in appearance. You will have the natural ability to provide a good customer service.

You will ideally live within the Horsham area or be able to travel to the Horsham area and have a working experience with the Automotive sector, preferably in a commercial vehicle environment.

Our Client offers an excellent competitive salary package.

This vacancy is based in Horsham and our Client is ideally looking for motor trade experienced applicants.

We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.

If this Senior Service Advisor / Service Manager Job interests you and you would like to know more about it or other Service Manager, aftersales Manager, Senior Service Advisor or Automotive Jobs in Horsham, Worthing, Pulborough, Chichester, Crawley, Dorking & West Sussex, please contact Martin at Perfect Placement.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!