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Senior Service Advisor

  • Location:

    Brighton

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £35000 per annum

  • Contact:

    Zoe Osborn

  • Contact email:

    zoe@perfectplacement.co.uk

  • Contact phone:

    02382 025719

  • Job ref:

    106081

  • Published:

    26 days ago

  • Expiry date:

    2049-01-08

  • Start date:

    2021-08-23

Senior Service Advisor Required in Brighton

- Basic Salary Circa £28,000 with OTE of Circa £35,000
- Monday – Friday with 1 in 4 Saturday Mornings
- Close Knit Friendly Team!

Would you like to work for a successful premium main dealership with a friendly and fun team vibe?!

Our client in Brighton is looking to hire a new automotive customer facing employee who is willing to learn, happy to up-sell and thrives off delivering good customer service!

As a Senior Service Advisor you will be dealing with all aspects of the after sales department to include from Managing the workshop to welcoming the customers in to the Centre. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability. The successful applicant will actively sell after-sales services in a customer-oriented manner, ensuring the workshop is working to full capacity by effectively scheduling customer orders

Duties for the Senior Service Advisor will consist of but are not limited to:

- Workshop load (hours booked).
- Consistently upsell parts and accessories.
- Achieve an excellent CSI and Mystery Shopper results.
- Deal with customer complaints.
- Maintain an excellent level of customer retention.

This Senior Service Advisor role is a full time permanent role as well requiring Saturdays to be worked on a 1 in 4 rota basis. There is an excellent pay plan whereby if the successful individual reaches the achievable the targets set they will earn an OTE of Circa £35K!

If you have a proven track record working in a customer facing role in the motor trade then this could be the right position for you!

Motor trade experience is essential.

If this Senior Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Brighton area then please contact Zoe Osborn at Perfect Placement today!

We have a wide range of Motor Trade Jobs across the whole of the UK, so if you are looking for something slightly different, be sure to get in touch with our Team of Automotive Recruiters.