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Service Advisor

  • Location

    Gloucester

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30500 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Contact phone:

    01452 687722

  • Job ref:

    jb-106255

  • Published:

    21 days ago

  • Expiry date:

    2021-09-20

  • Start date:

    2021-09-05

  • Consultant:

    #

Vehicle Service Advisor required in Gloucester.

Up to £20-24,500 starting salary with up to £6,000+ annual bonus potential.
Mon to Fri 8:00am-5:30pm with 1 in 3/4 Saturdays 8:30am-12:30pm.

A rare and not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's franchise approved car dealership in Gloucester!

Reporting to the Aftersales Manager and working alongside a team of two other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible you will ideally live in the Gloucester region or within a reasonable commuting distance of Gloucester and have at least 1-2 years recent or current experience working in a customer service role as well as an UK driving licence with minimal points and an interest in undertaking a new challenge in the motor trade.

Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

You will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinnacle dealer management system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is non-essential.

For your hard work as a Vehicle Service Advisor our client is offering…
 
- Starting salary of up to £20-24,500 per annum pending experience and current earnings.
- Annual uncapped performance related bonus potential of £6,000.
- 22 days annual holiday allowance plus the bank holidays.
- Full in-house and manufacturer approved training.
- A contributory workplace pension scheme.
- Fantastic career prospects with a long-established local business. 
- Working hours from 8:00am-5:30pm Monday to Friday and 1 in 3/4 Saturdays 8:30am-12:30pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Josh Buck at Perfect Placement UK Ltd.
 
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.