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Service Advisor

  • Location

    Southampton

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Contact phone:

    01483 375944

  • Job ref:

    106792

  • Published:

    about 1 month ago

  • Expiry date:

    2021-09-26

  • Start date:

    2021-09-15

  • Consultant:

    #


Service Advisor in Southampton Hampshire

-Basic Salary of £24,000 (DOE) + OTE £30,000 +
-Company Car!
-Franchised Dealership, Large Group

Automotive Service Advisor, required for our clients Vehicle Dealership in Southampton!

Our Client a large automotive dealership group covering over 50 sites and over 15 well established automotive brands, ranging from the strong volume performers to Prestige, Niche & High-End Vehicle brands are currently seeking a qualified Service Advisor.

This Service Advisor role would suit anyone with automotive experience, or strong customer service skills with an understanding of vehicles or the automotive trade.

What’s in it for the Service advisor?

-A Competitive Basic Salary of £24,000 Dependent on experience
-A fantastic Bonus Structure
- Company Car
- A supportive Management Structure
- Working Hours Mon – Fri 08:15– 17:30, 1 in 3 Sat’s 08:30 – 12:30
- Full Systems & Process Training
- 30 Days Holiday (Inc Bank Holidays) – Rising with time served
- Employee Wellbeing Programme
- Discounted MOTs, Service & Parts
-Future Development Opportunities with a Large Group.
 

Duties of a Service Advisor with our Client

-Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
-Initiating documentation and maintaining customer records and follow up systems.
-Providing customers with estimates, and notifying customer’s promptly when the work is complete.
-Ensuring that all jobs passed for warranty/goodwill submissions are accurately invoiced and costed.
-Preparing and presenting accurate invoices to customer in order to obtain payment in line with company procedures.
-Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.
-Providing guidance and advise on mechanical and diagnostic queries as requested by Technicians
 

What our Client expects of their Service Advisor

-Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
-Able to plan, organise self and meet agreed work deadlines.
-Able to assimilate information quickly and provide considered responses.
-Strong work ethic and adaptable to change.
-Attention to detail and maintains good, accurate quality of work.
-PC/ Web literate.
-Full clean driving licence.
-Retail automotive service experience preferred.

This Service Advisor vacancy is based in Southampton and our Client is ideally looking for motor trade experienced applicants.

We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.

If you are interested in hearing more about this Service Advisor, Service Administrator, Aftersales Advisor, Parts Advisor, Senior Service Advisor, MOT Tester, PDI Technician, Vehicle Technician, Master Technician, Car Mechanic, Vehicle Mechanic, or others we have in Southampton, Romsey, Eastleigh, Winchester, Chandlers Ford, Bournemouth, Salisbury, New Forest, Ringwood, Fareham, Portsmouth, Bournemouth, Wiltshire, Dorset or Hampshire please do not hesitate to contact Martin Bane at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!