£25000 per annum
about 1 month ago
- Basic Salary Up to £25,000
- 08:00 – 17:30 – 1 in 2/3 Sats 08:30 – 12:00
- Accident Repair Company
Our Client is a family owned Accident Repair Group with over 100 years of automotive trading, they have a great reputation in the local area for quality work, 4+ Stars on Google and a BSI Approved Bodyshop. They are one of the largest Vehicle Repair Groups within the UK.
They are seeking a Customer Service Advisor to be the ‘face’ of their business.
What’s in it for the Service Advisor:
- A Competitive Basic Salary – Basic Salary up to £25,000
- A supportive Management Structure
- Full Systems & Process Training
- Company Pension
- Future Development Opportunities with a large Group.
Duties of a Customer Service Advisor with our Client:
- Liaising with customers and work providers in person, via the telephone and by email in an efficient and courteous manner
- Ensure high standards of customer satisfaction, managing the allocation and handover of customers vehicles
- Arranging the collection and delivery of vehicles
- Loading and updating information onto the bodyshop management system and other associated on-line systems
- Processing payments of policy excess and VAT where applicable
- Liaise with the workshop team to ensure timely completion of repairs
What our Client expects of their Customer Service Advisor:
- Competency in numeracy, literacy and IT
- Excellent organisational skills, and work well under pressure
- Ideally Knowledge of the motor trade, preferably within the ARC section
- Excellent customer service skills with experience in a customer facing role
- Good team player
- Full UK driving licence (preferred)
If this Customer Service Advisor interests, you and you would like to know more about it, Bodyshop Advisor, MET Technician, Paint Sprayer, VDA, Estimator, Bodyshop Manager, Panel Beater, Smart Repairer, or other Automotive Jobs & Accident Repair jobs in Southampton, Portsmouth, Fareham, Chandlers Ford, Eastleigh, Gosport, Totton, Fawley, Romsey, Hedge End, Salisbury, Winchester, Andover, Waterlooville, Chichester & Havant, West Sussex, and Hampshire please contact Martin Bane at Perfect Placement.
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