£30000 per annum
27 days ago
Basic salary: £25,000 + £30,000 OTE
Monday to Sunday with 2 days off - 5 day working week
We have an exciting opportunity for an exceptional individual to join a well thought of Main Dealership based in Bristol as a product Expert.
You must have a passion for everything automotive and providing exceptional first-class customer service.
The Product Expert Role:
Your primary role is to assist the customer on their buying journey whilst providing a first-class customer service experience; online and in person. You will be dedicated to gaining in-depth knowledge of our products and the value-added products we offer with a view to progress to a sales role in the future.
Day to Day Duties of a Product Expert:
- Welcoming customers in to the showroom
- Confidently providing clear and concise in-depth answers to the customers queries and objections
- Present and record promotional videos of vehicles
- Respond to telephone and internet enquiries
- To advertise products on digital channels including fact finding to ensure visibility is maximised and all stock is optimised
- Building an encyclopedic knowledge of multiple makes and models of vehicles and specifically the factory fitted options
- Accompanying customers on test drives
Essential Skills & Requirements for a Product Expert:
- Communication-You need to be a confident, clear and concise communicator
- Customer Service-You must be willing to go the extra mile to ensure the customer has an enjoyable and exceptional experience
- Rapport Building-The ability to build rapport quickly and easily
- Organisation - Skilled in multi-tasking
- Positivity-You must have a positive attitude with a genuine desire to help people
- Digitally Native-Comfortable using new technology and being on camera
- A desire to develop, innovate and succeed
If you are interested in hearing more about this Product Expert role, or others we have in your area, please do not hesitate to contact Amy Edwards at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!