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Service Advisor

  • Location:

    Truro

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £30000 per annum

  • Contact:

    James Gilchrist

  • Contact email:

    james.gilchrist@perfectplacement.co.uk

  • Contact phone:

    01392 537517

  • Job ref:

    107448

  • Published:

    8 days ago

  • Expiry date:

    2049-02-25

  • Start date:

    2021-10-10

Service Advisor required in Truro, Cornwall

- Up to £23,000 Basic Salary 
- Up to £30,000 OTE 
- Mon - Fri + Sat AM Rota

Our Client a Volume Franchised Dealership in the Cornwall area requires an experienced Vehicle Service Advisor with recent Dealership experience to join their busy Automotive Service Department. 
This is an exciting vacancy that will produce good long term career prospects for the successful applicant. 

The key responsibilities for The Service Advisor will involve dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Vehicle Service Department

Key Responsibilities are as follows: 

- Advising on technical queries/issues
- Booking vehicles into the department for work to be carried out
- Informing customers of the progress of their vehicle
- Sell customer repairs/parts etc and finalising the invoice on completion. 
- Key performance measures will include Customer Satisfaction Scores and feedback to the department. 
- The ability to work independently in a busy, pressurised environment is essential. 
- Customer focus, relationship maintenance and communication skills are of paramount importance in this role.

The successful Service Advisor will be IT literate, have a full driving licence, be self-motivated, with a proactive approach to customer service and will enjoy the challenge of influencing the success of the Vehicle Services department. A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.

Technical skills and experience are essential as well as Main Car Dealer Motor Trade experience

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cornwall please contact James Gilchrist at Perfect Placement UK Ltd.