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Customer Service Advisor

  • Location

    Portsmouth

  • Sector:

    Accident Repair Centre, Administration and Accounts

  • Job type:

    Permanent

  • Salary:

    £26000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Contact phone:

    01483 375944

  • Job ref:

    107546

  • Published:

    12 days ago

  • Expiry date:

    2021-10-25

  • Start date:

    2021-10-13

  • Consultant:

    #

Bodyshop Service Advisor
Basic Salary  Up to £25,000
08:00 – 17:30 – 1 in 2/3 Sats 08:30 – 12:00
Accident Repair Company

Portsmouth, Hampshire
 
Our Client is a family owned Accident Repair Group with over 100 years of automotive trading, they have a great reputation in the local area for quality work, 4+ Stars on Google and a BSI Approved Bodyshop. They are one of the largest Vehicle Repair Groups within the UK.

They are seeking a Customer Service Advisor to be the ‘face’ of their business at their central deployment team in Portsmouth.


What’s in it for you?
A Competitive Basic Salary – Basic Salary up to £25,000
A supportive Management Structure
Full Systems & Process Training
Company Pension
Future Development Opportunities with a large Group.
 

Duties of a Customer Service Advisor with our Client
- Liaising with customers and work providers in person, via the telephone and by email in an efficient and courteous manner
- Ensure high standards of customer satisfaction, managing the allocation and handover of customers vehicles
- Arranging the collection and delivery of vehicles
- Loading and updating information onto the bodyshop management system and other associated on-line systems
- Processing payments of policy excess and VAT where applicable
- Liaise with the workshop team to ensure timely completion of repairs

What our Client expects of their Customer Service Advisor

- Competency in numeracy, literacy and IT
- Excellent organisational skills, and work well under pressure
- Ideally Knowledge of the motor trade, preferably within the ARC section
- Excellent customer service skills with experience in a customer facing role
- Good team player
- Full UK driving licence (preferred)
 
If this Customer Service Advisor interests, you and you would like to know more about it, Bodyshop Advisor, MET Technician, Paint Sprayer, VDA, Estimator, Bodyshop Manager, Panel Beater, Smart Repairer, or other Automotive Jobs & Accident Repair jobs in Portsmouth, Gosport, Fareham, Bognor Regis, Lee-on-Solent, Fareham, Chandlers Ford, Eastleigh, Totton, Fawley, Romsey, Hedge End, Salisbury, Winchester, Andover, Waterlooville, Chichester & Havant, West Sussex, and Hampshire please contact Martin Bane at Perfect Placement.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.