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Senior Service Advisor

  • Location

    Berden

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £35000 per annum

  • Contact:

    Louisa Coggs

  • Contact email:

    louisa@perfectplacement.co.uk

  • Contact phone:

    01245 950472

  • Job ref:

    107963

  • Published:

    about 1 month ago

  • Expiry date:

    2021-11-21

  • Start date:

    2021-10-28

  • Consultant:

    #

Senior Service Advisor required in Bishops Stortford, Essex.

Hours: Monday to Friday 8.00am-6.00pm, Saturdays worked on a rota basis.
Salary: up to £28,000k basic, OTE up to £35,000 p.a.
Contract: Full Time, Permanent.
 
Our client requires an experienced automotive Senior Service Advisor to join their volume franchised main car dealership in the Bishops Stortford area.
 
They have good working conditions and other staff members are helpful which makes it a happy place to work. Good management team whom also have a very good rapport with the staff working as a team to get the best for the Company its customers and staff.
 
The role will be to ensure that customer requirements for service and repair are met, by utilising the resources allocated to them in the most efficient and productive manner.
 
Responsibilities of a Senior Service Advisor:

- Looking after the Front of House service area
- Managing customers expectations both whilst on site and by telephone
- Reporting on various matters, as required, to the Aftersales Manager  
- Checking the vehicle onto site, allocating and checking out a loan vehicle
- Workshop Loading, Maintaining / printing job cards
- Managing progress of all jobs
- Liaising with the customer during progression of work
- Completing a full description of the work done
- Producing invoices for customers as required
- Arranging collection and delivery and all other ad hoc duties associated with the role
 
To obtain this highly lucrative opportunity you will be:

- A recent proven track record with 3 years + time served as a Service Advisor within a busy Main Car Dealership.
- Proactive in your approach to the job to achieve this
- Customer focused driven with good attention to detail
- Bringing solid communication and presentation skills
- You will have a sound knowledge of a Main Dealer Management System (DMS)
 
A stable work history and track record of success will further strengthen your application and be looked favourably upon. Rewards are high for staff if they push themselves!
 
Main Car Dealership experience as a Service Advisor is essential to the role.

If this Senior Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Essex please contact Louisa Coggs at Perfect Placement UK Ltd.
 
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.