Service Advisor

  • Location


  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    £36000 per annum

  • Contact:

    Louisa Coggs

  • Contact email:


  • Contact phone:

    01245 950472

  • Job ref:


  • Published:

    11 days ago

  • Expiry date:


  • Start date:


  • Consultant:


Service Advisor required in Chelmsford, Essex.

Hours: 45 per week Monday to Friday + Saturday Rota.
Salary: £23-26,000 basic (depending on experience) + bonus = £33-36,000 OTE p.a.
Contract: Full Time, Permanent.
Our client is a highly reputable Prestige Main Dealer located in the Chelmsford area.  They have an exciting new opportunity for an automotive experience Service advisor to join their front of house team.
Being a large dealer group they have great career development opportunities, company benefits and a stable workforce whereby everyone works well together as a united team.
Responsibilities of the Service Advisor:

To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times.
Book service and repair work always ensuring workshop and parts availability.
To keep customers fully informed of progress and advise of extra work needed.
To organise loan car bookings.
To invoice on time and accurately used warranty transactions are submitted and invoiced daily.
To obtain and process payments according to Inchcape policy.
To achieve hours sold targets as a member of a motivated team.
To maintain accurate customer records on Kerridge & Dialog.
Help deliver balance scorecard results for department to meet Manufacturers expectations.
To make telephone follow-up / Up sell / Progress calls.
To convert as many inbound / outbound calls into bookings as possible.
To be a success in this Service Advisor role, you will have:

A proven track record as a Service Advisor within a Main Car dealership.
Experience in a target driven role.
Effective communication skills.
Commitment to delivering customer excellence.
A good standard of verbal and numerical reasoning.
Excellent Computer literacy.
A keen eye for detail.
If you are looking to work for one of the best motor trade companies in the UK and further your career as a Service Advisor within the motor trade, then apply now!
Motor trade experience as started is essential.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Chelmsford please contact Louiisa Coggs at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.