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Service Advisor

  • Location:

    Cardiff

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £26000 per annum

  • Contact:

    Harry Woodcock

  • Contact email:

    harry@perfectplacement.co.uk

  • Contact phone:

    01792 344594

  • Job ref:

    108709

  • Published:

    8 days ago

  • Expiry date:

    2022-01-03

  • Start date:

    2021-11-22

Vehicle Service Advisor in Cardiff.

Starting salary of £22,000 per annum with £26,000 on-target-earnings.

45 hour week Monday to Friday with 1 in 2/3 Saturdays 8:00am-1:00pm.

Fantastic long-term career prospects with a family run business and the UK's most popular car brand.

A not-to-miss opportunity has become available for a Vehicle Service Advisor to join our client's franchise approved light commercial vehicle/van dealership in Cardiff.

In the role of a Vehicle Service Advisor you will work alongside a small team of Vehicle Service Advisors as well as a workshop/parts team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle.

As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of progress, and carry out where possible upselling of additional products and services.  

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority.

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.

Recent or current experience as a Vehicle Service Advisor with a franchise approved automotive dealership would be mandatory for our client alongside a UK driving license with minimal points.

For your hard work our client is offering:

- Starting salary of £22,000 per annum pending experience and current earnings.
- Access to performance related bonus scheme providing an uncapped on-target-earnings of £26,000 per annum.
- Overtime subject to availability.
- 30 days annual leave.
- Workplace pension and staff purchase benefits scheme.
- Manufacturer accredited training/development.
- Access to sick pay after qualifying period.
- Fantastic long-term career prospects with a family run business and the UK's most popular car brand.
- 45 hour week Monday to Friday with 1 in 2/3 Saturdays 8:00am-1:00pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Harry Woodcock at Perfect Placement UK Ltd.
 
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.