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Service Administrator

  • Location:

    Portsmouth

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    £22000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Contact phone:

    01483 375944

  • Job ref:

    108810

  • Published:

    13 days ago

  • Expiry date:

    2022-01-05

  • Start date:

    2021-11-24

Service Administrator

Basic Salary Up to £22,000

Prestige Main Dealer

Mon – Fri 08:00 – 18:00

Portsmouth, Hampshire
 
Our Client a well-known award winning Prestige Dealer Group is seeking a Service Admin in the Portsmouth area. 

With over 50 years trading experience our client offers a stable working environment with a strong reputation forged into the local community. 

They are an operation selling over a 1000 cars per year within a very popular brand, and have a very popular Service department.
 
Our client is seeking an enthusiastic Service Administrator to join their fantastic developing team, to work with one of the best brands in the business!  
 
As a Service Administrator you would be effectively and efficiently managing all aspects of administration at the branch with particular emphasis on delivering customer service excellence.

You will be working as part of a small team: to undertake all administrative and other tasks required to ensure the smooth running of the service department.

You'd also be required to answer the phone in a friendly and opened manner using the company standard greeting and direct the call to the correct department.
 
What’s in it for you as a Service Administrator?
 
- A Competitive Basic Salary – Basic Salary up to £22,000
- A Structured Training Programme
- Future Development
- A supportive Management Structure
- 22 Days Holiday + Bank Holidays
- Company Pension
 
Duties of a Service Administrator with our client:
 
- Maintain a good working relationship with customers by answering the telephone and responding to any queries within the target set by the Company to ensure repeat business.
- Ensure service bookings received by e-mail are processed Invoice queries / order numbers
- Covering service reception as and when required
- Monitor VHC process / lost sales
- Provide assistance to the Service Manager as required to ensure the smooth running of the service desk.
- Ensure that customers who are waiting for their vehicle are comfortable
 
What our client expects of their Service Administrator:
 
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- PC/ Web literate.
- Pinnacle Experience is ideal
- Full clean driving licence.
- Retail automotive service experience preferred.
 
If this Service Administrator job interests, you and you would like to know more about it, Senior Service Advisor, Service Team Leader, Parts Advisor, Vehicle Technician, Service Manager, Assistant Service Manager, or other Automotive Jobs in Portsmouth, Gosport, Fareham, Waterlooville, Havant, Chichester, Petersfield, Eastleigh, Chandlers Ford, Basingstoke, Alton, Farnham, Aldershot, New Alersford, Romsey, Andover, West End, Hedge End, Bishops Waltham, Denmead, Southampton, and Hampshire please contact Martin Bane at Perfect Placement.
 
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.