Leeds, West Yorkshire
Up to £50000 per annum
27 days ago
Aftersales Manager Required in Leeds
Main Car Dealership
£35,000 Basic, with an OTE of £50,000 per annum
Our Client, a main dealer have a new and exciting opportunity for an experienced Aftersales Manager to join one of our valued clients, whom are due to open, new dealership based in the Leeds Area.
This is a great opportunity for someone who has experience within the role and wants to take on a new challenge.
Our clients have a fantastic reputation for the way they treat their customers. As a result of recruiting customer focussed people with a desire to go the extra mile
Aftersales Manager Job Description
*Overseeing both Parts and Service
*To Develop action plans to maximise opportunities within aftersales to reach and achieve targets.
*Control direct department costs within budget, supporting in annual budgeting target setting.
*Ensure resources, pricing and discounts are allocated effectively to maintain productivity.
*Coach and develop members of staff ensuring skills, knowledge of products and processes is maximised across the team.
*Ensure team follow process whilst maintaining system records accurately.
*Identify and strive to make changes based on customer satisfaction scores.
*Handle the courtesy car fleet.
*Carry out all warranty process alongside their day to day management responsibilities
Aftersales Manager Requirements
*Have at least 2 Years' experience in a similar role within a main dealer
*Fully embrace the vision of both the Brand and Franchise
*You must advocate the importance of people, process and performance whilst showing your passion to deliver outstanding customer service.
*You will also be working closely with the senior management to ensure that key objectives and strategies are met
*Our client are looking for someone who is constantly looking to improve the department performance and to exceed targets
If this Aftersales Manager Job interests you or you would like to find out more about any other Automotive Jobs in the Leeds area then please contact Jamie at Perfect Placement today!
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