£14000 - £15000 per annum
7 months ago
Trainee Vehicle Service Advisor
£ apprentice wage / national living wage
Franchised Car Dealership
5 Day working week with Saturdays on a Rota
A not-to-miss opportunity has arisen for an enthusiastic and car-mad Trainee Vehicle Service Advisor / Service Apprentice for our client's premium Service and Vehicle Repair Centre based in Woking Surrey. Training will be provided, all our client is looking for is an enthusiastic and customer-focused professional to learn the tricks of the trade. Please note this vacancy does not require a valid EU / UK drivers licence to be considered for this exciting trainee customer service position!
Vehicle Service Advisor Specification:
Once trained the successful candidate will be reporting to the Garage Owner, in the role of Vehicle Service Advisor, you will work as part of a small team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. You will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team [mechanics, MOT Testers and apprentices] to chase work in progress, keep customers informed of progress on their vehicle with a view to providing a first-class experience and supervise the other Vehicle Service Advisors within the department.
In order to be eligible, you will ideally live in the Woking / Guildford region or live within a reasonable commuting distance of Woking / Guildford, Surrey. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate as you will be learning a lot of computer systems. Liaising with various manufacturers and Leasing Companies to authorise warranty repairs, and general knowledge of warranty procedures would also be advantageous but is not essential as training will be provided and a formal qualification and a rewarding and fast-paced career will be obtained once completed.
If you are interested in this Apprenticeship as an Automotive Service Advisor Vacancy or any other Motor Trade Jobs in Woking/ Guildford Surrey, please contact Georgia Trew at Perfect Placement now!
Perfect Placement is the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.