Wolverhampton, West Midlands
Up to £22000 per annum
about 1 year ago
Bodyshop Service Advisor Required For Accident Repair Centre - Wolverhampton
Salary: Up to £22,000 per annum
8:30 - 5:30 Monday to Friday, Saturday Mornings 1 in 4.
Independent Accident Repair Centre
Our client, an Automotive Bodyshop in the Wolverhampton area, is currently looking to hire a Bodyshop Service Advisor for their Automotive Accident Repair Centre.
Your main duty will require you to be the first contact with customers via phone or visiting. Ensuring a very professional attitude to the demands of this very important role and manage the resources available in reception to the highest level to achieve budgets and other targets and Motor Trade objectives of the Company.
Reporting to your line manager in the first instance of any issues that relate to Customer Care problems
Answering telephone calls and dealing with resulting referrals, inquiries and bookings.
Booking in customers vehicles putting the details on to the system
Creating and maintaining job sets and worksheets
Ensuring All jobs that come to the company are dealt with and communication is carried out to fulfil the interests of the Company and its Customers
Customer invoicing is complete and collecting customer payments is paramount
Controlling courtesy cars, including collecting CDW, excess, additional charges, etc.
Updating progress reports for customers via Phone, email, text (SMS) and faxing
Filing and general administrative duties Keeping all documentation in order, in designated areas, in-place and up-to-date
Conforming to all company policy, relating to general affairs, fire and Health and Safety
Managing Reception area to be clean and tidy at all times
Conforming to all company policy relating to general affairs, Fire and Health & Safety Policy and Personal Protection usage
Any other tasks as instructed by the Directors
This role requires somebody who is a good team player that can handle a busy environment getting involved in a variety of other roles within the bodyshop including reception and IT. You will need to be an excellent team player who is determined to succeed and progress. You must be fully computer literate, previous experience working within an automotive bodyshop would be highly desirable but is not essential.
This Receptionist position will require you to work at 08:30 - 5:30 Monday - Friday. With Saturday Mornings 1 in 4.
If this Receptionist Job interests you and you would like to know more about it or other Automotive Jobs in Wolverhampton please contact Ben Flatt at Perfect Placement.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!