Kingston Upon Thames, Surrey
Up to £26000 per annum
2 months ago
Bodyshop Advisor / Receptionist Required in Kingston Upon Thames
Monday - Friday, 8am – 5pm with 1 in 3 Saturday's 8am - 1pm
Basic £20,000 - £24,000 OTE £26,000 Per Annum
You will be working alongside a team of Vehicle Service Advisor's / Receptionists and will be responsible for providing a proactive service between customers and Insurance Companies in a busy Accident Repair Workshop.
This often includes;
Interpreting customer concerns and comments and liaising with Vehicle Technicians / Productives
Liaison with customers and insurance companies about any additional work required
Answering calls and booking work into the workshop
Estimating time and costs associated with repairs
Handling customer complaints and taking ownership until resolution
Responding to customer requests
Tracking the vehicle through the Accident Repair Workshop
You will be answering calls in the Automotive Bodyshop, liaison with the Bodyshop Vehicle Technicians in the Automotive Workshop to chase work in progress, keeping customers informed, and gaining authorisation for any additional work to be carried out.
Working hours for this Bodyshop Receptionist role are Monday - Friday, 8am – 5pm with 1 in 3 Saturday's 8am - 1pm
This role has a fantastic bonus incentive attached to it, so if you are great on customer service and upsell, you can earn fantastic money!
Previous telephone experience is preferred.
You must be IT literate and have knowledge of Microsoft.
The perfect candidate will…
Have the ability to work under pressure
Be a team player
If this Vehicle Bodyshop Advisor Vacancy interests you and you would like to know more about it or other Receptionist Jobs and Automotive Bodyshop Jobs in South West London & Surrey, please contact Georgia Trew at Perfect Placement Recruitment.
We are the UK's leading Automotive Recruitment Agency and we specialise in Motor Trade Jobs, if you are looking for a new Automotive Career please get in touch with our team today.