Up to £22000 per annum
23 days ago
Bodyshop Advisor / Receptionist Required in Colchester
Working Hours: Monday - Friday 8am - 5.30pm with 1 in 3 Saturday's 8am - 1pm
Basic Circa £21,000
The successful Bodyshop Receptionist You will be working alongside a team of Vehicle Service Advisor's / Receptionists and will be responsible for providing a proactive service between customers and Insurance Companies in a busy Accident Repair Workshop.
This often includes;
Interpreting customer concerns and comments and liaising with Vehicle Technicians / Productive
Liaison with customers and insurance companies about any additional work required
Answering calls and booking work into the workshop
Estimating time and costs associated with repairs
Handling customer complaints and taking ownership until resolution
Responding to customer requests
Tracking the vehicle through the Accident Repair Workshop
The successful Bodyshop Receptionist will be answering calls in the Automotive Bodyshop, liaison with the Bodyshop Vehicle Technicians in the Automotive Workshop to chase work in progress, keeping customers informed, and gaining authorisation for any additional work to be carried out.
Working hours for this Bodyshop Receptionist role are Monday - Friday, 8am - 5.30pm with 1 in 3 Saturday's 8.30am - 1pm paid as overtime.
Previous telephone experience is preferred.
A successful Bodyshop Receptionist must be IT literate and have knowledge of Microsoft.
Be hard working
Have the ability to work under pressure
Be a team player
If this Vehicle Bodyshop Advisor Vacancy interests you and you would like to know more about it or other Receptionist Jobs and Automotive Bodyshop Jobs in Essex, please contact James Trudgill at Perfect Placement Recruitment.
We are the UK's leading Automotive Recruitment Agency and we specialise in Motor Trade Jobs, if you are looking for a new Automotive Career please get in touch with our team today.