Car Sales Rentention / Renewals Specialist

  • Location

    Cardiff, Wales

  • Sector:

    Car Dealership, Sales Department

  • Job type:


  • Salary:

    Up to £30000 per annum

  • Contact:

    Joshua Friend

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Start date:


  • Consultant:


  • Car Sales Customer Retention Specialist Required!
  • Up to £30k OTE!
  • Cardiff!
  • Car Dealership, Monday - Friday 5 day working week!

Our client is currently looking for a professional and proactive Retention / Renewals Specialist for their expanding dealership in Cardiff!

With award-winning sales staff and a superb aftersales department, our client is passionate about providing exemplary customer care. Working as a team we strive to achieve exceptional standards in this area, placing a strong emphasis on customer service, honesty and transparency.

Our client is currently expanding their sales team and is looking for an experienced Customer Retention / Vehicle Renewals Sales Executive to join them!

Looking to progress to your next Career? Apply today to be a part of our client's success story.

This is a newly developed role and will be yours to shape and manage yourself, the sky really is the limit.

The successful candidate will be joining a talented, target driven team, where they will receive ongoing training and development. Our Retention Executive will also receive a competitive base salary plus an attractive target-based commission structure.

Key Responsibilities:

  • Ensuring all customer go through the defined renewal process as dictated at the time.
  • Making Customer appointments from renewal phone calls and ensuring that they attend their appointment.
  • Ensuring system campaigns are maximised and matched too available New, Pre Reg, Ex-Demo and Used Car Stock
  • Assisting with all renewal and finance-related audits to fully understand and be trained in all aspects of the role thus providing back up when required.
  • Train and develop on Car Wow and deal with the enquiry through to the sale and handover.
  • Maximise all areas of sales including new and used vehicle sales and to achieve targets set.
  • Talking to service customer and understanding their change cycle
  • Covering for sales in busy periods and holidays

Key Requirements:

  • Must have previous experience of working within the motor trade.
  • Must be driven to hit and exceed Targets.
  • Able to work in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to understand, anticipate and ultimately meet customer needs.
  • Possess high energy and enthusiasm with an ability to think outside the box.
  • This position is a full-time position working 5 days a week!

    This vacancy is based in Cardiff and Our Client is looking only for Motor Trade experienced applicants