Birmingham, West Midlands
Up to £55000 per annum
2 months ago
Commercial Service Manager Required in Birmingham
- Commercial Vehicle Dealership
- Basic Salary £44,000 Per Annum; OTE £55,000!!
- Opportunity to join a commercial dealer who is one of the leading names in the commercial market!
My Client, a Commercial Main Dealer, is looking to hire an experienced Vehicle Service Manager to join their busy site. The desired candidate will have previous management experience within the Commercial Service/Aftersales department along with strong leadership and motivational skills. They will need to have the ability to drive performance and financial performance.
As a Commercial Service Manager, you will set the tone for the aftersales team and will support them in delivering an excellent service with a right-first-time attitude. This role is crucial in supporting the Regional Director to drive forward the aftersales performance. Your responsibilities will involve:
* Provide positive customer experiences in all instances, leading by example to promote customer-focused team performance.
* Managing customer retention and workshop efficiencies.
* Ensuring the Service department achieves budget objectives by continually examining accounts, operating controls & composite figures.
* Maintaining MOT first time past rates to over 98% Ideal candidate We are looking for a talented individual who is able to demonstrate a successful track record in a similar role in a commercial vehicle environment.
* strong leadership skills
* an ability to generate impressive results by increasing performance
* experience of using MI to identify & execute business improvements
If you are interested in further information on this role or want to find out about any other Motor Trade Jobs in the West Midlands please contact Alishia at Perfect Placement today.
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