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Commercial Vehicle Technical Advisor

  • Location

    Southampton, Hampshire

  • Sector:

    Commercial Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £38000 per annum

  • Contact:

    Ollie Blackman

  • Contact email:

    ollie@perfectplacement.co.uk

  • Job ref:

    86469

  • Published:

    3 months ago

  • Expiry date:

    2019-05-15

  • Start date:

    ASAP

  • Consultant:

    #

Commercial Vehicle Technical Advisor required in Southampton
Up to £34,000 Basic, £38,000 On Target Earnings Depending On Experience
Monday - Friday 8am - 6:30pm & 1 in 3 Saturdays 8am - 12pm

Our Client, a Commercial Main Dealer requires an experienced Technical Advisor to join their team in Southampton.

Our client is looking for applicants that have extensive technical knowledge of the commercial vehicle sector including an understanding of warranty processes. The ideal candidate will be an experienced HGV professional who will be able to apply their knowledge to various departments within their Southampton Depot, including Commercial Vehicle Repairs, Technical Services and customer relations.

As a Commercial Vehicle Technical Advisor you will be required to:
* Handle incoming customer telephone calls and emails
* Technically assess dealer queries relating to warranty coverage
* Offer advice and assistance to HGV technicians in the workshop
* Assess and approve repairs outside of standard warranty terms

Skills / Experience Required:
* Knowledge of technical / mechanical operations within the Commercial Vehicle Industry
* Understanding of warranty processes, policies and procedures
* Experience of aftersales operations and processes
* Computer literate, particularly MS Office
* Ability to liaise and interact at all levels within the dealer network
* Strong interpersonal skills
* Excellent verbal and written communication skills with exceptional attention to detail
* Ability to work on own initiative and highly motivated
* Enthusiastic, flexible and proactive personality

Hours for this Technical Advisor role are Monday - Friday 8am - 6:30pm & 1 in 3 Saturdays 8am - 12pm.

Salary:
Up to £34,000 Basic, £38,000 On Target Earnings Depending On Experience

If this Vehicle Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Southampton please contact Ollie Blackman at Perfect Placement UK Ltd.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!