Up to £20000 per annum
3 months ago
Customer Booking Clerk required in Canterbury
Basic Salary £18,500 OTE £20,000 Per Annum
Monday - Friday 8am-5.30pm with Saturday morning's on a rota
Prestige Main Dealer
Our client, a Prestige Main Dealer based in the Canterbury area is looking to recruit a Customer Booking Clerk to join their team.
Your responsibilities will include:
Contacting customers from our original database, capturing customer information and data cleansing.
Working closely with the Contact Centre to ensure the Workshop diary is filled.
Identify customers' needs to maximise sales.
Making outbound calls, including notifying customers of Recalls, MOT due dates and following up from campaigns set by the Retention Manager.
Taking inbound calls, supporting the Contact Centre during busy periods, responding to customers' queries.
The ideal candidate will:
Enjoy working as part of a team
Have good attention to detail
Have experience in providing excellent customer service
Possess an excellent telephone manner
Previous experience within a call centre would be an advantage but training will be given to the right applicant. The position would suit an individual who has previous customer service experience, and is keen to join our highly successful team working for a prestige brand.
At Perfect Placement we specialise in Automotive Careers, so if this Customer Booking Clerk Vacancy has interested you or you would like to find out about other Motor Trade Jobs in Kent, please get in touch today with Amy Edwards now!
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