Up to £29000 per annum
27 days ago
Customer Booking Clerk - Battersea, London
£25k Basic + Bonus
Prestige Franchise Main Dealer
Automotive Reservation Executive Required for Vehicle Dealership in the Battersea Area.
Our Client in the South West London area is currently looking to hire a Reservation Executive for their busy office.
As a reservation executive you will be office based and responsible for generating appointments and maintaining existing bookings. Duties include;
* To endeavour to answer all calls within a maximum of four rings.
* To make customer bookings and plan customer arrival times confirmed to customer by email.
* To establish customer's onward travel arrangements and offer service loan car facility or courtesy transport.
* To confirm customers payment method and details.
* To load the workshop accurately using the agreed flat rate times and the reservation system.
* To ensure that workshop loading is as efficient as possible, communicating regularly with Consultants, Driver Services and workshop Control.
* To update the brands database with customer/vehicle details.
* To supply the technician with all repair orders for assessment of part needs.
* To contact customers when ordered parts have arrived and book-in as soon as possible.
* To be responsible for the allocation of all loan cars.
* To be responsible for the allocation of all collection and deliveries.
This is an office based job where you will be dealing with your customers predominantly by telephone and email so you will need to be comfortable in this environment.
Motor trade experience is essential. This is a great stepping stone into the service department.
You will need to demonstrate:
A professional manner
Good communication skills
Good organisational skills
The ability to gather technical information and relay it in a way that customers will understand
If you're interested in finding out more then please get in touch today!!
Our Client offers a competitive salary package with the opportunity for bonus. With a basic salary in the region of £23-25k + bonus potential taking it to £29k.
This vacancy is based in Battersea and Our Client is looking only for Motor Trade experienced applicants.
If this Customer Reservation Executive Job interests you and you would like to know more about it or other Prestige Dealership Jobs in London, please contact Michael Banyard at Perfect Placement today!
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!