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Customer Service Advisor

  • Location

    Cardiff, Wales

  • Sector:

    Accident Repair Centre, Administration and Accounts

  • Job type:

    Permanent

  • Salary:

    Up to £20000 per annum

  • Contact:

    Joshua Friend

  • Contact email:

    joshua.friend@perfectplacement.co.uk

  • Job ref:

    87398_A

  • Published:

    3 months ago

  • Expiry date:

    2019-05-29

  • Start date:

    ASAP

  • Consultant:

    #

Customer Service Advisor - Cardiff
£20,000 Per Annum
8:00am-5:00pm Monday to Friday with 1 in 3 Saturdays 9:00am-1:00pm
Full in-house training/development provided

An opportunity has become available for Customer Service Advisors for our client's large Automotive Vehicle Accident Repair Centre in Cardiff!

SERVICE ADVISOR JOB SPECIFICATION:

Reporting to the Bodyshop Manager, in the role of a Customer Service Advisor you will work along with another Customer Service Advisor and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for work. You will also arrange where necessary a courtesy vehicle, prepare and type estimates, invoices and associated paperwork for the bodyshop, coordinating bodyshop activity to deliver agreed work, update the customer on progress and check customer satisfaction on completion.

APPLICANT SPECIFICATION:

The successful Service Advisor would need to live in Cardiff or be able to readily commute to Pontypridd. You will need to be experienced in a customer service role and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Automotive vehicle experience, particularly in an accident repair role/environment, is highly advantageous but is non-essential at this stage. A UK driving license with minimal points is essential.

PACKAGE DETAILS:

For your hard work, our client is offering…

* Starting basic salary £20,000 per annum pending experience and current earnings.
* 20 days annual holiday plus bank holidays.
* Full in-house training/development provided.
* Contributory workplace pension scheme.
* Fantastic long-term career prospects with a growing company.

The hours worked for this Customer Service Advisor role are 8:00am-5:00pm Monday to Friday with 1 in 3 Saturdays 9:00am-1:00pm required.

If this Customer Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Cardiff area then please contact Josh Friend at Perfect Placement today!

​​​​​​​We have a wide range of Motor Trade Jobs across the whole of the UK, so if you are looking for something slightly different, be sure to get in touch with our Team of Automotive Recruiters.