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Parts Advisor

  • Location

    Guildford, Surrey

  • Sector:

    Car Dealership, Parts Department

  • Job type:

    Permanent

  • Salary:

    Up to £29000 per annum

  • Contact:

    Martin Bane

  • Contact email:

    martin@perfectplacement.co.uk

  • Job ref:

    89237

  • Published:

    5 months ago

  • Expiry date:

    2019-07-17

  • Start date:

    ASAP

  • Consultant:

    #

Parts Advisor Required for Prestige Dealership

Guildford Area

Monday - Friday 07:00 -17:00 /08:00 - 18:00, 1 in 3 Sats 07:00 - 17:00.

Basic Salary £25,000 + OTE £29,000

Our Client a Prestige Main Dealership based in Guildford, is seeking an experienced Parts Advisor to join their fantastic Team.

Main Duties:

  • Developing and maintaining professional relationships with all customers to gain new and repeat business.
  • Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need order.
  • Locate unavailable items from other dealerships and arrange for a delivery or pass an order to stock control for orders to be raised.
  • Ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems.
  • Ensure that the image and levels of customer service within the department is in line with company standards
  • Make sure that all customer complaints are dealt with both speedily and effectively, referring to any unresolved problems to the job holder's immediate supervisor.
  • Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
  • Handle all internal and external customers and suppliers with courtesy and ensure that high-class customer experience is delivered to all contacts at all times

Working Hours

Monday - Friday 07.00 - 17.00 and 08.00 - 18.00 with one-hour unpaid break

1 in 3 Saturday's 07.00 - 17.00.

Salary

Salary £25,000 with an OTE of £29,000

If this Parts Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Guildford please contact Martin at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Parts Advisor to Paint Sprayer vacancies.