Up to £21000 per annum
about 1 year ago
Service Advisor Required in Newtown
Basic Salary Dependent on Experience
Hours are Monday to Friday 8.00am-5.30pm with Saturday mornings 8.30am- 12.30pm on a rota basis
An opportunity has arisen at Our Clients Main Dealership in Newtown for a Service Advisor. Reporting to their After Sales Manager you will be the first point of contact at their dealership.
You will be responsible for welcoming their customers into the dealership and booking relevant work for their technicians to complete and processing recall/warranty claims
The role will involve dealing with customers both in person and over the telephone recording the customers' requirements in a professional and polite manner. Booking/Loading customers vehicles onto the workshop system. Arranging Service Loan Cars. You will have good technical knowledge and have the ability to communicate this knowledge to our customers and our vehicle technicians for them to work from. You will need to ensure excellent customer satisfaction at all times. You will be required to sell additional services we offer. You will also be required to process all warranty repair claims and recall work following a full warranty/recall process.
The successful candidate will ideally have a dealership background, be result driven and have the ability to work as part of a team or on your own initiative. You must possess excellent customer service and telephone skills as well as being polite and maintaining a professional manner at all time.
If this Vehicle Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in Newtown then please contact Georgia Kemp at Perfect Placement today!
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