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Service Advisor

  • Location:

    Morecambe, Lancashire

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £24000 per annum

  • Contact:

    Sam Butcher

  • Contact email:

    sam@perfectplacement.co.uk

  • Job ref:

    87639

  • Published:

    8 days ago

  • Expiry date:

    2019-06-16

  • Start date:

    ASAP

Job Title and Location: Service Advisor

Salary Information: £18,000 Basic - £24,000 OTE's

Hours: 45 Hours a week with a Saturday Rota

Perks of the role: Progression and Development Opportunities

An opportunity has arisen for an experienced or Trainee Service Advisor to join our Clients Main Dealership. Reporting to their After Sales Manager you will be the first point of contact at the dealership.

Job Purpose:
You will be responsible for welcoming our customers into the dealership and booking relevant work for technicians to complete and processing recall/warranty claims

Key Responsibilities:
The role will involve dealing with customers both in person and over the telephone recording our customers' requirements in a professional and polite manner. Booking/Loading customers vehicles onto the workshop system. Arranging Service Loan Cars. You will have good technical knowledge and have the ability to communicate this knowledge to our customers and our vehicle technicians for them to work from. You will need to ensure excellent customer satisfaction at all times. You will be required to sell additional services we offer. You will also be required to process all warranty repair claims and recall work following a full warranty/recall process.

Skills required:
The successful candidate will have a dealership background, be result driven and have the ability to work as part of a team or on your own initiative. You must possess excellent customer service and telephone skills as well as being polite and maintaining a professional manner at all time.

You will ideally live within the Morecambe area or be able to travel to the area, have a working experience of the Service Advisor role either within a dealership or an independent garage. Our client is also open to looking at applicants from outside the Motor Trade who can demonstrate strong Customer Service Experience and a stable working history.

This Service Advisor role is one of many jobs in Morecambe and Lancashire; please contact Sam Butcher at Perfect Placement for similar roles.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.