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Service Advisor

  • Location:

    Brentford, London

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £30000 per annum

  • Contact:

    Ben Loft

  • Contact email:

    ben@perfectplacement.co.uk

  • Job ref:

    87795

  • Published:

    about 2 months ago

  • Expiry date:

    2019-09-16

  • Start date:

    ASAP

Service Advisor Required in Brentford!
Basic Salary of £25,000 with OTE £30,000
Monday to Friday 8am - 6pm with Saturdays 1 in 4 (8am - 4pm)
Prestige Main Dealership owned directly by the Manufacturer - some fantastic perks!!

Experienced Vehicle Service Advisor wanted for Prestige Car Dealership in Brentford!

A challenging and rewarding Vehicle Service Advisor Vacancy has been created within our client's franchised Main Car Dealer for a Vehicle Service Advisor. As part of our client's brand range, they currently sell and service Light Commercial Vehicles and in doing so runs a separate service desk for their commercial customers.

In the role of a Vehicle Service Advisor, you will work along with other Automotive Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Service Advisor's greet customers into the Automotive Service Department, extensively liaise with the Workshop to chase work in progress and keep customers informed of progress. However, your role will be heavily weighted towards up-selling, warranties, service plans and additional work - so a strong sales background would be preferable.

The successful candidate would ideally be experienced in a Vehicle Service Advisor role within a Commercial Vehicle environment, be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems would be of high priority (preferably Kerridge).

You would be a valued member of a very experienced Vehicle Service Department, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with the manufacturer to authorise warranty repairs and general knowledge of warranty.

Our Client is offering a £25,000k basic salary, with a realistic OTE of £30k. The working hours for this role are Monday to Friday 8am - 6pm, with Saturday mornings 1 in 4 at 8am - 4pm. Additional perks and benefits apply within group.

At Perfect Placement we specialise in Motor Trade Jobs, so if this Car Dealership Vacancy interests you and you would like to know more about it or other Vehicle Service Advisor and Automotive Jobs in Brentford and Middlesex please contact Ben Loft at Perfect Placement Automotive Recruitment.

 

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