Up to £27000 per annum
about 1 year ago
Service Advisor Required in Stafford
Basic Salary up to £20,000 with OTE's of £27,000
Our Client, a Motor Home Specialist in Stafford are looking for an experienced Customer Service Advisor to join their Service Team at their large Dealership in Stafford.
- Reporting to the Service Manager, you will be responsible for providing a proactive service to customers requesting to schedule their motorhome or caravan in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle.
- Service Advisor's greet customers into the Service Department, extensively liaise with the Workshop to chase work in progress and keep customers informed of progress.
- There will also be a requirement to report back to the Service Managers to confirm the status of any claims and to highlight any areas of concern.
- The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in 100% customer satisfaction.
- Very strong organisational skills along with knowledge of Microsoft Office, Excel and database systems would be of high priority.
- You would be a valued member of a very experienced Service Department, responsible for booking work in and overseeing motorhome or caravan repairs/servicing through the workshop while maintaining regular customer contact to update and book future work.
- Previous or present experience working as a Customer Service Advisor or on Service Reception within an Automotive Business is essential.
For your hard work, our Client is offering a starting basic salary up to £20,000 per annum with on target earnings up to £27,000.
You will ideally live within the Stafford area or be able to travel to the Stafford area, have a working experience of Customer Service within the Automotive industry.
This role is one of many Service Advisor jobs in Staffordshire; please contact Georgia Kemp at Perfect Placement for similar roles.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.