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Service Advisor

  • Location

    Hereford, Herefordshire

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £23000 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Job ref:

    87895

  • Published:

    28 days ago

  • Expiry date:

    2019-05-21

  • Start date:

    ASAP

  • Consultant:

    #

Vehicle Service Advisor required in Hereford!

  • Starting salary up to £18-19,000 per annum plus bonus earned.
  • 8:00am-6:00pm Mon to Fri and 1 in 2 Sat 8:00am-5:00pm!

A not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's franchise approved car dealership in Hereford!

In the role of a Vehicle Service Advisor you will work alongside a small team of Vehicle Service Advisors as well as an aftersales team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of progress, and carry out where possible upselling of additional products and services.

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinnacle preferable) would be of high priority. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Recent or current experience as a Vehicle Service Advisor with a franchise approved car dealership would be highly advantageous however is non-essential provided you have a strong track record in customer service. A UK driving license with minimal points is also essential.

For your hard work, our client is offering…

  • Starting basic salary of £18-19,000 per annum pending experience.
  • Performance related bonus scheme of up to £2-4,000 per annum.
  • 22 days holiday plus bank holidays.
  • Full in-house and manufacturer approved training.
  • Company pension scheme.
  • Fantastic career development prospects with a large nationwide dealer group.

You are required to work 8:00am-6:00pm Monday to Friday with a lunch break and Saturdays 8:00am-5:00pm (1 in 2 required).

If this Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Hereford area then please contact Josh Buck at Perfect Placement today!

We have a wide range of Motor Trade Jobs across the whole of the UK, so if you are looking for something slightly different, be sure to get in touch with our Team of Automotive Recruiters.