Service Advisor

  • Location

    Gloucester, Gloucestershire

  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    Up to £27000 per annum

  • Contact:

    Josh Buck

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Service Advisor required in Gloucester!

  • £21,000 basic starting salary with up to £500+ uncapped monthly bonus potential!
  • Mon to Fri 8:00am-5:30pm with 1 in 4 or 5 Saturdays 8:30am-12:30pm!

A rare and not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our client's Franchise Approved Car Dealership in Gloucester!

Reporting to the Aftersales Manager and working alongside a team of two other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.

In order to be eligible you will ideally live in the Gloucester region or within a reasonable commuting distance of Gloucester. Due to the nature of this role the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor or within a similar role with the automotive industry and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Autoview dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential.

For your hard work our client is offering…

  • Starting basic salary of up to £21,000 per annum pending experience and current earnings.
  • Uncapped monthly performance related bonus potential of £500+.
  • 22 days annual holiday allowance plus the bank holidays.
  • Full in-house and manufacturer approved training.
  • A contributory workplace pension scheme.
  • Fantastic career prospects with a long-established local business.

You are required to work Monday to Friday 8:00am-5:30pm and 1 in 4 or 5 Saturdays 8:30am-12:30pm.

If this Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Gloucester area then please contact Josh Buck at Perfect Placement today!

​​​​​​​We have a wide range of Motor Trade Jobs across the whole of the UK, so if you are looking for something slightly different, be sure to get in touch with our Team of Automotive Recruiters.