Crawley, West Sussex
Up to £27000 per annum
about 1 month ago
Service Advisor Required in Crawley
Franchised Main Dealership
Up to £23,000 Basic, OTE £26,000
Motor Trade Vehicle Service Advisor required for Vehicle Main Dealership in Crawley.
You will be working alongside another Vehicle Service Advisor and will be responsible for providing a proactive service between customers and the workshop as well as parts advising.
This often includes;
- Interpreting customer concerns and comments and liaising with Car Technicians
- Liaison with customers about any additional work required
- Greeting customers and scheduling services
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop.
Your role will be to receive customers and their vehicles, in a friendly and professional manner, plus discuss and confirm their requirements. You will also take responsibility for the customer relationship whilst their vehicle is in for a service or repair.
Whilst no experience is necessary, as full training will be given, to be considered for this role, you must have a passion for delivering great customer service, be very friendly and get a buzz out of building new and lasting relationships with our customers. You will need to be methodical, self-motivated and have great organisational skills enjoy using your sales skills to sells other products and services that the customers may want or need.
This role has a fantastic bonus incentive attached to it, so if you are great on customer service and upsell, you can earn fantastic money!
The working Hours are Monday to Friday 08.00-18.00 with 1-hour unpaid lunch break, Saturday 08.00-12.00 as per the rota. (Previously 1 in 2)
Previous motor trade experience within a service advisor role or similar is preferable.
If you are interested in this Vehicle Technician Vacancy or any other Automotive Jobs in Crawley and West Sussex please contact Martin Bane at Perfect Placement.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.