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Service Advisor

  • Location:

    Gloucester, Gloucestershire

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £24000 per annum

  • Contact:

    Josh Buck

  • Contact email:

    josh@perfectplacement.co.uk

  • Job ref:

    89833

  • Published:

    4 days ago

  • Expiry date:

    2019-12-05

  • Start date:

    ASAP

Vehicle Service Advisor required in Gloucester!
  • Starting salary up to £18,000 per annum with a £24,000 uncapped annual earnings!
  • Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:30am-12:30pm paid as overtime!
 
Our client, a franchise approved car dealership in the Gloucester region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.

In order to be eligible you will ideally live in the Gloucester region or within a reasonable commuting distance of Gloucester . The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority. Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Prior or present Vehicle Service Advisor experience would be beneficial however our client is willing to consider candidates from outside of the motor trade provided you have a basic mechanical understanding of vehicles as well as a strong and stable track record in customer service. A UK driving license with minimal points is essential.

For your hard work as a Vehicle Service Advisor our client is offering...
 
  • Starting salary up to £18,000 per annum pending experience.
  • Performance related bonus scheme providing an on-target-earnings of £24,000 per annum.
  • Overtime including Saturdays paid at standard rate.
  • 22 days annual holiday allowance plus the bank holidays.
  • Workplace pension scheme.
  • Various company benefits including staff discounts, competitions, and shared parental leave.
  • Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:30am-12:30pm paid as overtime.
If this Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Gloucester area then please contact Josh Buck at Perfect Placement today!
 
We have a wide range of Motor Trade Jobs across the whole of the UK, so if you are looking for something slightly different, be sure to get in touch with our Team of Automotive Recruiters.

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